Refund policy

Frequently asked questions

Elyana pieces are currently crafted in 925 sterling silver. Each piece is made by hand, allowing the metal to take form naturally and uniquely.
Select designs will soon be available in gold and gold-plated finishes, while maintaining the same standard of craftsmanship and intention behind every creation.
We focus on quality materials that age beautifully — designed to be worn, lived in, and carried forward over time.

There are two simple ways to determine your ring size. You may visit a local jeweler for an accurate measurement, or use a ring you already own that fits comfortably and compare it with the size guide available in our story highlights.

Each Elyana piece is created by hand specifically for you. Orders are completed and dispatched within (10–14 working days), allowing the time required for careful crafting and finishing.

As each Elyana piece is crafted specifically for its wearer, we do not accept returns.
However, if a ring requires resizing, we are happy to offer this service.
Rings may be sent back to us for resizing within 7 days of receiving your order. Once received, the piece will be carefully adjusted and shipped back to you. Please note that resizing and reshipping fees may apply.

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Refund policy

Frequently asked questions